By accessing our website, purchasing our products, or using our services, you agree to be bound by the following Terms of Service. Please read them carefully before engaging with our business.

1. Acceptance of Terms

By accessing our web site, by attending our warehouse, and by accessing our services, you are certifying that you:

• Can legally make a binding agreement

• Consent to abide by such Terms of Service.

• Adopt any other policy mentioned herein.

In case you are not satisfied with these conditions, then do not use our services or products.

2. Products and Services

2.1 Product Quality

The products of the Sciencelab Energy Solutions. are supplied by trusted suppliers who are reputed in the production of safe, durable, and quality-certified electrical materials. Specifications of products however are subject to change without prior notice depending on changes in the manufacturer.

2.2 Availability

The availability of the product is dependent on the quantity of stock. We can cancel or reduce the quantities of any product and without prior notice.

2.3 Professional Services

Our technical services, maintenance, and installation is done by qualified individuals. The timelines of the services can be altered depending on the scope of the project, location and the technical requirements.

3. Pricing and Payments

Unless otherwise indicated, all prices are quoted in the Kenyan Shillings (KES). Prices can be varied at any time. The payment, whether full or partial, can be made in advance of delivery of products or initiation of the service.

The amount is required to be paid via authorized payment channels as provided by the Sciencelab Energy Solutions.

4. Orders and Confirmations

The confirmation of an order is only issued after it has been verified that payment has been made.

We have the right to cancel or either decline an order on the basis of pricing errors, unavailability of stock, or suspected fraud. The customers have the responsibility of supplying correct order and contact details.

5. Warranties, Returns and Exchanges.

5.1 Returns & Exchanges

Under our policy of returns or exchanges, they are subject to the following regulations:

• The product is untouched and in its original packaging.

• Evidence of purchase is furnished.

• The request is done in the given period of the return.

5.2 Warranties

There can be manufacturer warranties on some of the products. The warranty conditions depend on the product and are liable to the conditions of the manufacturer. Sciencelab Energy Solutions does not offer warranties that are longer than the ones offered by the manufacturers.

6. Limitation of Liability

To the fullest extent allowed by law: The responsibility of indemnification in the case of indirect, incidental or consequential damages caused by the use or inability to use our products or services does not lie with Sciencelab Energy Solutions.

We do not perform the damages that happen through misuse, third-party installation, or the failure to adhere to instructions on products.

7. User Responsibilities

In using our services you accept:

• Use our products in their intended purpose.

• Adhere to safety precautions and installation guide.

• Make sure that all installations that are not to be undertaken by us must be done by qualified people.

8. Intellectual Property

The contents of all the websites such as text, logos, graphics, and images belong to the property of Sciencelab Energy Solutions; they should not be copied, reproduced or shared without prior permission.

9. Privacy Policy

We respect your privacy. All the personal data that is acquired is processed in compliance with the relevant data protection regulations in Kenya and are utilized only within the context of business and service.

11. Changes to Terms

Sciencelab Energy Solutions has the right to amend these Terms of Service whenever it sees fit. The updates will also be effective the moment that they are posted on our website.

12. Products & Services

All the products have the reliable suppliers and are supposed to be used in the proper electrical way. Availability depends on the stock levels. The schedule of service can be changed depending on the needs of the project.

13. Pricing & Payments

Prices are all in Kenyan Shillings (KES) and are subject to change with no prior notice. Unless otherwise, payments have to be made prior to the delivery of products or the beginning of services.

14. Liability

Sciencelab Energy Solutions does not bear the risk of damages due to wrong use of products, damaged installation or handling by third parties.

15. Changes to Terms

We have the right to revise such Terms of Service any time without prior notice.

6. Governing Law

These words fall under the jurisdiction of the Republic of Kenya.